Mediation        Facilitation        Workshops        Personal Coaching

How does mediation work? 
Participants meet voluntarily to resolve problems with the aid of a neutral, unbiased mediator. The mediator helps parties present their own viewpoints and understand each other’s, and create options for resolution. The mediator makes no judgments, suggestions, or decisions.

How much time will it take? 
A mediation may be completed in one meeting of about three hours or it may require several sessions. The time needed depends on several factors including the complexity of the issues and the number of parties involved.

How are agreements implemented? 
Participants develop a plan that will satisfy all parties. The plan on which they agree includes consequences of any failure to comply. Since all participants consent to the outcomes, they typically follow through and implement the solution.

What if we never agree on anything? 
Mediation is entered into voluntarily, so the parties seldom refuse to resolve the issues completely. In case no agreement is reached, the parties can be referred to other sources of dispute resolution.

How do I get started? 
We can meet with you for a 30-minute complimentary discussion to explore the appropriateness of mediation for your situation. We assess the situation independently with each party to the dispute prior to meeting with all parties at the mediation session. We may schedule follow-up mediation sessions.

Why select a mediator from Learn2Resolve? 
When you find yourself unable to agree with someone on an important issue, you want to choose an experienced, accomplished mediator who is qualified to assist you to resolve your particular situation and meet your specific needs. What can you expect from a Learn2Resolve mediator?

CONSIDERATIONS	OUR QUALIFICATIONS
Background and Training	We have training and certification in personal, managerial, community, commercial, transformative and victim/offender mediation.
Experience	We have handled personal and family conflicts, commercial, real estate, housing, workplace, equal employment opportunity (EEO), small claims, victim/offender, multi-cultural, and bilingual issues (English/Spanish).
Professional Affiliations	We are members of the Association for Conflict Resolution (ACR), Association for Dispute Resolution of Northern California (ADRNC), California Dispute Resolution Council (CDRC), and we are on the rosters of the San Mateo and Santa Clara County Superior Courts and the US Postal Service’s Redress Program (EEO cases).
Values	We abide by the Code of Ethics of the ACR. We act impartially, we are committed to protecting the confidentiality of all participants, and we assist people to communicate more effectively in order to prevent or resolve disputes.
Cost	We bill on an hourly or a contract basis. Please call us to discuss your needs.